FAQs

frequently asked questions
1. If I want several photos on my card/invitation/announcement, does it cost more?
No. You will not be charged any additional cost to include multiple photos on a product.
2. Does a photo and artwork card cost more than just an artwork card?
No, they are all equally priced. For example, a card with one photo and no artwork costs the same as an invitation with several photos and artwork. Prices do vary, however, based on the size of the paper and the type of paper. (See pricing for more information.)
3. Can I buy the cards/invitations/announcements in increments other than 25?
Unfortunately at this time, the product is only sold in sets of 25.
4. Do the cards/invitations/announcements come with envelopes?
Yes, they come with white or parchment-style envelopes. Colored envelopes are available for an additional cost.
5. What sizes and styles are available?
The sizes of cards/invitations/announcements available are 4 x 5.5, 5 x 5 and 5 x 7. They are a flat, postcard style. Folded cards are also available, in the same sizes, and are a great format for personalized stationery or thank you cards.
6. On what type of paper will my product be printed?
The types of high-quality paper available are linen, semi-gloss, watercolor, recycled and pearl. A UV coating, giving the paper a glossy appearance can be added to the pearl or semi-gloss papers. (see pricing for more details)
7. Can you design the card/invitation/announcement, and let me print it myself?
No, unfortunately I do not offer this service.
8. Can you ship my product via UPS?
Sure. Expedited shipping is always an option. The shipping cost will depend on the the weight of the product(s).
9. What if I’m not satisfied with the initial design?
I will do everything I can to make the product the way you want it. To make sure I meet your expectations, please tell me all about your style, preferred colors, desired artwork, etc. The more I know, the easier it will be for me to create something perfect for you. And if it’s not, I will continue revising until you love it – at no additional cost.
10. Can I use professional pictures that I’ve had taken for a card/invitation/announcement?
If you have a written copyright release from the photographer, I may use the pictures for the product. And on the card/invitation/announcement that I design, I will give them credit by including their name and/or Web site address.
11. How long will it take to receive my product?
It will take approximately one week after we have decided upon the direction we will take for the product design. If revisions are kept to a minimum, you can expect to have the product in as little as three to four days.
12. Can you send me samples of the types of paper that are available?
Absolutely. Just e-mail me your mailing address, and the paper samples you would like to receive, and I will get those in the mail to you.
13. Do the 5 x 5 and 5 x 7 cards/invitations/announcements require additional postage?
The 5 x 7 size does not require additional postage, but the 5 x 5 square, does require additional postage.
14. What forms of payment do you accept?
For local customers, I can accept personal checks. I also accept banking debit cards, and all major credit cards. The invoice will be sent and payment will be processed through the Paypal Web site.
15. Can you design other materials?
Although designing cards/invitations/announcements is my priority, I can design flyers, logos, business cards, etc. E-mail me, and we can discuss how I can meet your additional design needs.
16. What does the ‘j’ stand for in jallisonandrews?
I am child of the 70s…so of course, in stands for Jennifer!